AutoMate: To Keep Moving

Authors

  • Danish Ali Riphah Institute of Media Sciences (RIMS), Riphah International University, Islamabad
  • Fatima Ahmad Visualizer/Lecturer, Riphah Institute of Media Sciences (RIMS), Riphah International University, Islamabad

DOI:

https://doi.org/10.63544/jbii.v5i11.292

Keywords:

User Interface Design, Mobile App, User-Centred Research, Negotiation-Based System, Product Design

Abstract

In Pakistan, the people using motor vehicles, either cars or bikes, are very often stuck with vehicle breakdowns while travelling. These breakdowns result in frequent delays, long waiting times, or relying on passerby’s help. Even though the number of motor vehicles is increasing tremendously and the problems related to vehicle breakdowns on the road are proportionally increasing as well, there is no such platform available that can provide help on the spot without any delays, with a price negotiation and verification system integrated into it. This research proposes a complete design of a centralised platform named AutoMate to solve this societal problem, which includes a mobile application that aims to provide on-spot, real-time assistance to users who are stuck in any roadside vehicle breakdown through a location-based GPS tracking system connecting users with the nearest service providers easily and efficiently.

References

Hall, J. V., & Krueger, A. B. (2016). An analysis of the labour market for Uber’s driver-partners in the United States (NBER Working Paper No. 22843). National Bureau of Economic Research. https://www.nber.org/system/files/working_papers/w22843/w22843.pdf

JPMorgan Chase Institute. (2016). The online platform economy trajectory. https://www.jpmorganchase.com/institute/all-topics/careers-and-skills/insight-online-platform-econ-growth-trajectory

Pavanakumar, Jayakaruna, Ganesh, Ramkrishna, & Nagababu. (2025). On road vehicle breakdown assistance systems. ResearchGate. https://www.researchgate.net/publication/395776246_On_Road_Vehicle_Breakdown_Assistance

Sabukunze, D., & Arakaza, A. (2021). User experience analysis using the user experience questionnaire (UEQ). ResearchGate. http://www.researchgate.net/publication/353932183_User_Experience_Analysis_on_Mobile_Application_Design_Using_User_Experience_Questionnaire

Author Biographies

Danish Ali, Riphah Institute of Media Sciences (RIMS), Riphah International University, Islamabad

Fatima Ahmad, Visualizer/Lecturer, Riphah Institute of Media Sciences (RIMS), Riphah International University, Islamabad

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Published

2026-11-12

How to Cite

Ali, D., & Ahmad, F. (2026). AutoMate: To Keep Moving. Journal of Business Insight and Innovation, 5(11), 266–288. https://doi.org/10.63544/jbii.v5i11.292

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