Transforming Business Analytics: The Impact of Machine Learning on Performance Prediction in US financial sectors

Authors

  • Nafiz Imtiaz Feliciano School of Business, Montclair State University, USA
  • Farzana Zannat Feliciano School of Business, Montclair State University, USA
  • Manoj Kumar Vengaladas Silberman College of Business, Fairleigh Dickinson University, USA
  • Shadman Mahmud College of Engineering and Applied Sciences (CEAS), Stony Brook University, USA
  • MD Asif Hasan Feliciano School of Business, Montclair State University, USA

Keywords:

Machine Learning, Business Analytics, Performance Prediction, Implementation, Awareness, Challenges

Abstract

This paper explores the disruptive nature of Machine Learning (ML) within the domain of performance prediction within the U.S. financial industry to understand the main factors that impact or restrict successful adoption of ML. It explores the nature, of awareness, implementation, challenges, and demographics in determining the effectiveness of ML in business analytics. The study used a quantitative research pattern, and a structured questionnaire was availed to 350 professional individuals who arched into the fields of finance, retail, technology, healthcare, and manufacturing. The 5-point Likert scale was used in measuring the four dimensions which are awareness, implementation, impact as well as challenges. The analysis of data was achieved by use of descriptive statistics, reliability (Cronbach alpha=0.87), inferential tests (t-tests, ANOVA), and multiple regression to determine some predictive relationship. The findings showed that ML awareness level was high (mean >4.0), and the performance prediction enhanced strongly especially on the areas of forecasting accuracy (mean=4.18) and strategic planning (mean=4.25). Nonetheless, training support by the organization (mean=3.90) as well as data quality (mean=3.80) were identified to be a gap. The influence of ML was more positive according to the technical workers (p<0.001) than jobs in other fields, and the technology/IT industry was ahead of others in terms of maturity in adoption. Successful Predictors The predictors of success were implementation (0.426) and awareness (0.354), whereas preventing impediments such as shortage of skills (mean = 4.20) and lacking interpretability (mean=4.10) proved challenging. This paper would help with a sector-specific examination of ML in financial analytics that would help create a linkage between theoretical capabilities and implementation strategies. It also combines demographic and organizational variables in an exclusive way to suggest specific approaches to solving the adoption barriers. The results contribute to the discussion about explainable AI and data governance, and they provide practical recommendations to financial institutions to benefit from ML in avoiding to cause ethical and operational risks.

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Author Biographies

Nafiz Imtiaz, Feliciano School of Business, Montclair State University, USA

MS in Business Analytics (MSBA),

Feliciano School of Business,

Montclair State University, USA

Email: imtiazn1@montclair.edu

Farzana Zannat, Feliciano School of Business, Montclair State University, USA

MS in Business Analytics (MSBA),

Feliciano School of Business,

Montclair State University, USA

Email: zannatf1@montclair.edu

Manoj Kumar Vengaladas, Silberman College of Business, Fairleigh Dickinson University, USA

MS in Management Information System

Silberman College of Business,

Fairleigh Dickinson University, USA

Email: m.vengaladas@student.fdu.edu

Shadman Mahmud, College of Engineering and Applied Sciences (CEAS), Stony Brook University, USA

BS in Computer Science and Applied Mathematics and Statistics,

College of Engineering and Applied Sciences (CEAS),

Stony Brook University, USA

Email: shadman.mahmud@stonybrook.edu

MD Asif Hasan, Feliciano School of Business, Montclair State University, USA

MS in Digital Marketing Analytics (MSDMA),

Feliciano School of Business,

Montclair State University, USA

Email: hasana10@montclair.edu

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Published

2025-06-30

How to Cite

Imtiaz, N., Zannat, F., Vengaladas, M. K., Mahmud, S., & Hasan, M. A. (2025). Transforming Business Analytics: The Impact of Machine Learning on Performance Prediction in US financial sectors. Journal of Business Insight and Innovation, 4(1), 61–72. Retrieved from https://insightfuljournals.com/index.php/JBII/article/view/45

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